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Guide How to open a Ticket in our Discord Server [Full Guide]

Android10

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"How can I create a Ticket? I have a Problem, Help!"

On your screen, where channels are located in, search for #support, then enter the channel.
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After the new Ticket System update, now it offered many choices to describe your problem in the right Ticket.
So the way to start or to create a Ticket, is to react with the emoji on the right Ticket you want, after that, fill the form that the bot gives you.

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Other Support --> This is the right Ticket to use when you have a problem that is not found from the choices below.

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Screenshot 2021-02-01 083659.png

Suggest a Feature --> If you got an idea about a feature to add, suggest it at this Ticket.

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Screenshot 2021-02-01 083734.png


Appeal For Unban --> This is the right Ticket where you can Appeal for an unban.

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Screenshot 2021-02-01 083719.png


Report a Player --> This Ticket where you can report a player, In case Breaking rules/ annoying/ Toxic.

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Screenshot 2021-02-01 083715.png


Report a Bug --> The right place to report a bug, In case Missing Blocks at Public places/ Exploitable error/bug in the game.

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Screenshot 2021-02-01 083707.png

Admin Req --> Administrative Requests, This Ticket is used for specials cases, In case Forgot your Password/ Refund for an Op Item/ Claiming a reward/ Logging-In Issues.


Some NOTES should be taken:
  • Avoid Tagging/Mentioning Staff members If not needed.
  • Try to Explain you problem/concern with giving details.
  • Don't close the ticket If your problem is still not done or not resolved.
  • Please choose the right ticket that matches with your Issue/concern.
  • If it was a request, Please provide such a good/convincible evidences or anything Proves your issue.



Discord Guide Part 1: Thread [Link]
Discord Guide Part 2: Thread [Link]
Discord Server: Blockstackers [Link]
 
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Android10

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Update - Sunday, April 18, 2021
 

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short version:

- join discord server
- go #support
- click button on what u need (the titles of ticket webhooks in #support are self explanatory if u dont know what they mean then ur 💀)